Keep a pulse on customer experience wherever you are with the Delighted app. Securely sign in to your account, scroll through real-time customer feedback, and add notes to specific customer records for follow-up.
Use the Delighted app to:
• Add Widgets to your home screen or lock screen to show chosen CX metrics
• See your current NPS, CSAT, CES, or 5-star score at a glance
• Understand your score breakdown with the score bar
• Tap any response to see its full details like scoring, properties, and notes.
• Share responses with your team to take action
• Enable Push Notifications on new responses
The Delighted app is a free resource for Delighted users, in addition to the Delighted Kiosk app for in-store feedback collection. Once you download the app, enter your login credentials to start viewing survey data on the go. The app fully supports users with 2-step security turned on.
About Delighted:
Delighted by Qualtrics is the fastest and easiest way to gather actional customer, product, and employee feedback. Trusted by thousands of organizations, Delighted is the self-serve experience management platform of choice for the world’s top brands. Create and send surveys in minutes, no technical knowledge required.